News

Columbus Hospice of Georgia and Alabama Achieves

National Recognition through ‘Quality Connections’ Program

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Demonstrating commitment to providing the highest quality care

for the hospice community

 

Columbus Hospice of Georgia and Alabama has

achieved recognition by earning four rings in the 2024 Quality Connections

program of the National Hospice and Palliative Care Organization (NHPCO). Quality Connections

is the only national program designed to support hospice and palliative care provider delivery of

high-quality, person-centered care.

Quality Connections is structured around four fundamental pillars which are represented by

four rings: Education, Application, Measurement, and Innovation. Quality Connections

participants are required to achieve milestones within defined timeframes by participating in

activities such as quarterly data reporting and benchmarking, educational courses, case studies,

and engagement on emerging issues; all of which serve to promote high-quality care delivery

and service excellence. Achievement in the program is measured by completing activities within

each of the four foundational areas, culminating in the closure of up to four rings.

By participating in Quality Connections program year 2024, Columbus Hospice of Georgia and

Alabama has earned the highest achievement possible by closing four rings and has enhanced

its quality improvement program plus, is up to date on the newest and best practices in serious

illness and end-of-life care.

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“At Columbus Hospice, our commitment to quality care extends beyond the clinical

experience; it encompasses empathy, integrity, and respect for every individual and

family we serve. Our organization is privileged to make a meaningful difference within

our community, and in the lives of our patients and families.”

- Wanda Geter, RN, BSN, CHPN, Quality Coordinator, Columbus Hospice of Georgia

and Alabama

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“Columbus Hospice of Georgia and Alabama has a long-standing reputation as a

hospice that performs above the regulatory requirements to provide person-centered, high-quality care.

We push ourselves to do more and do better, ensuring that team

members have the skills and resources to help patients with their goals of care. We are

honored by this recognition and proud that this local community has a nationally

recognized non-profit hospice with 45 years of experience.”

- Donna Morgan, President and CEO, Columbus Hospice of Georgia and Alabama

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“NHPCO is committed to helping hospice and palliative care providers deliver the best care

possible to patients and their loved ones. Quality Connections was created to make the ongoing

journey of excellence possible," said NHPCO COO and interim CEO Ben Marcantonio. “The

Quality Connections program continues to grow and include broader content and learning

opportunities like compliance, palliative care, equity and inclusion that serve our patients and

communities across the continuum of serious illness and end-of-life care.”

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Media Contact:

Donna Morgan

President and CEO, Columbus Hospice of Georgia and Alabama

d.morgan@columbushospice.com